A tourist’s complaint over a $145 charge for two non-alcoholic piña coladas at La Bufadora has sparked widespread attention in Mexico after a video of the incident circulated across social media.
In the footage, the woman confronts an employee at the business, saying she was never told how much the drinks would cost before placing her order. The video quickly gained traction online, prompting criticism from users who questioned pricing practices at one of Baja California’s best-known tourist attractions.
Local authorities later inspected the business and ordered its temporary closure.
A popular stop for visitors to Baja California
Located just south of Ensenada, La Bufadora is one of Baja California’s most visited attractions, drawing thousands of Mexican and international tourists each year.
Best known for its natural marine geyser, the area is also home to dozens of restaurants, souvenir shops and street vendors, making it a popular destination for day trips and cruise passengers exploring the region.
For many visitors, La Bufadora is among their first experiences in Baja California, making incidents like this one particularly damaging to the destination’s reputation.
Authorities inspect the business
Following the viral video, local officials carried out an inspection of the establishment identified in the complaint.
According to Diego Alejandro Munguía, acting director of the Department of Commerce, Alcohol Sales and Public Entertainment, inspectors conducted 15 business inspections in the area and issued five administrative citations during the operation.
The business involved in the complaint was also ordered to temporarily suspend operations while authorities continue their review.
